Digital Communications Project Coordinator

Job No: AIA218
Location: Sydney, Melbourne, Brisbane, Adelaide, Hobart, Perth, Canberra

  •  Are you a Digital Communications innovator?
  • Be a leader on a key project for a leading not for profit 
  • Full time contract role until 28th February 2020

 This is an exciting opportunity to join our Supporter Engagement team and lead on a key body of work reviewing and embedding the website within Amnesty International Australia’s (AIA) new operational model to maximise our impact!

Working closely with Supporter Engagement managers and staff across AIA, you will improve our website management, including; review content and IA, implement improved tracking and analytics, facilitate CMS and related training, documenting and improving content management processes, etc. The Digital Communications Project Coordinator will also assist in reviewing and updating our Google Analytics setup to reflect current activities and objectives

Your creativity, leadership, ability to conceptualise and proactive attitude will help you contribute to our reputation as a leader in the industry.

You will be responsible for:

  • End to end management of website review project including scoping and planning, stakeholder engagement, process design, implementation and evaluation
  • Development of mechanisms and materials for ongoing support of content owners and system users
  • Review of the AIA website content and information architecture to reflect the operational model
  • Working with other AIA teams to determine needs, and coordinate content development and technical skills training
  • Review of SEO best-practice across the website and undertake training of all content owners in SEO best-practice implementation
  • Establish systems for briefing, quoting and approval of website bug fixes and functionality development
  • Google Analytics review and update and training of relevant stakeholders 
  • Manage new SEM agency recruitment process in conjunction with Fundraising and Supporter Engagement colleagues
  • Supervise Supporter Engagement staff on project team including providing direction, feedback, coaching and supporting development on a formal and informal basis

In return, you will be rewarded with generous and flexible working conditions, a fantastic environment working alongside committed and dedicated individuals and an opportunity to directly contribute to the long term sustainability of our organisation. To view some of the fantastic benefits that you will be offered as an employee, please visit our website.

If this role sounds like you please apply below, you will be required to answer a few short selection criteria and attach your cover letter and CV. Applications close 9am AEDT 28th November 2019.

Appointing someone to this role is time sensitive and we aim to appoint someone as quickly as possible to ensure a smooth transition. For this reason, we encourage you to apply early as we will consider interviewing suitable candidates prior to the close date. Otherwise interviews will be held within 1 week after the closing date and we ask that if you are submitting your application for this opportunity that you are available during this period for a potential interview.


To learn more about this role, please view a detailed position description.

Diversity, Equality and Inclusion at Amnesty

We are committed to equal opportunities in all areas of our work, community and partner relationships. We want people to achieve their full potential, which will positively impact on our work and the communities in which we operate. At Amnesty International Australia, our values empower people to be themselves within an inclusive and supportive environment. We are a movement of people from all walks of life around the world. We intend to actively contribute to building a more diverse and inclusive team.

About Us:

Amnesty International Australia is one of Australia’s largest not-for-profit organisations. We are an independent, global movement that campaigns courageously for human rights for everyone.

We’re ordinary people from all walks of life, standing together for justice, freedom, human dignity and equality. We use our passion and commitment to bring torturers to justice, change oppressive laws and free people imprisoned just for voicing their opinion.

We’re independent of any government, political ideology, economic interest or religion to ensure we can speak out on human rights abuses wherever they occur.

Every day we move closer to a world where human rights are enjoyed by all.

We stand for equality, justice, freedom, and human dignity and uphold these values:

  • Empowerment - we build people power
  • Persistence - we are resolute in pursuit of our goals
  • Integrity - we hold ourselves to the highest standards
  • Courage - we are fearless in upholding human rights


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